Privacy policy

Status: March 27, 2021

 

introduction
 

We take the protection of the data of the users of our website and our mobile app very seriously and commit ourselves to the information that users give us in connection with the use of our website and / or our mobile app (collectively: "digital assets") Provide, protect. Furthermore, we undertake to protect and use your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through your use of our digital assets (the “Services”) when you access the Services through your devices.

Please read the privacy policy carefully and make sure you fully understand our practices in relation to your data before using our services. If you have read this policy, fully understood it and do not agree with our approach, you must stop using our digital assets and services. By using our services, you accept the terms of this privacy policy. Further use of the services constitutes your acceptance of this privacy policy and all changes to it.

In this privacy policy you will learn:

 

  • What data we collect

  • How we collect data

  • Why we collect this data

  • Where the data is stored

  • How long the data will be kept

  • How we protect the data

 

What data do we collect?

Below is an overview of the data we can collect:

 

  • Individually identifiable information, ie all those that can be used to identify you or that could identify you with reasonable effort (“personal data”). The personal information we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we will treat these as personal data as long as they exist in combination.

 

How do we collect data?

Below are the main methods we use to collect data:

 

  • We collect data when you use our services. So when you visit our digital assets and use services, we can collect, record and store the usage, sessions and related information.

  • We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

  • We may collect data from third party sources as described below.

  • We collect data that you provide to us when you log into our services via a third party provider such as Facebook or Google.

 

Why do we collect this data?

We can use your data for the following purposes:

 

  • to provide and operate our services;

  • to develop, customize and improve our services;

  • to respond to your feedback, inquiries and requests and offer help;

  • to analyze requirement and usage patterns;

  • for other internal, statistical and research purposes;

  • to improve our data security and fraud prevention capabilities;

  • to investigate violations and to enforce our terms and conditions and to comply with applicable law, regulations or government orders;

  • to provide you with updates, news, promotional materials and other information related to our services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, just click the unsubscribe link in those emails.

 

Where do we store the data?

 

Personal data can be maintained, processed and stored in Switzerland and Germany for the proper provision of our services and / or as required by law (as further explained below) in other legal systems.

 

How long will the data be kept?

 

Please note that we keep the collected data for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We can correct, supplement or delete incorrect or incomplete data at our own discretion at any time.

 

How do we protect the data?

 

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.